GhanaHousePlanner

Privacy Policy

Last updated: October 10, 2025

Introduction

GhanaHousePlanner ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction cost estimation and project management platform.

By using GhanaHousePlanner, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Information You Provide

When you use our service, we collect:

  • Account Information: Name, email address, profile photo (via Google Sign-In)
  • Project Data: House specifications, cost estimates, construction phases, material lists
  • User Preferences: Region selection, finish level preferences, saved projects

2. Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: Browser type, operating system, screen resolution
  • Authentication Data: Firebase authentication tokens, session information

3. Payment & Financial Data

  • 💳 Payment Information: For paid plans (Starter & Professional), payment processing is handled securely by Paystack. We never store credit card details on our servers.
  • 💰 Subscription Data: We store your subscription plan, status, and billing cycle
  • 📄 Payment History: Transaction references and payment confirmations

4. Information We Do NOT Collect

  • ❌ Credit card numbers (handled by Paystack)
  • ❌ Physical addresses or GPS location tracking
  • ❌ Phone numbers (unless you voluntarily add them to projects)
  • ❌ Personal identification documents

How We Use Your Information

We use the collected information to:

  • ✅ Provide accurate construction cost estimates for Ghana
  • ✅ Save and manage your building projects
  • ✅ Generate material shopping lists and construction timelines
  • ✅ Improve our cost calculation algorithms
  • ✅ Enhance user experience and platform features
  • ✅ Send important service updates (if you opt-in)
  • ✅ Analyze usage patterns to improve the service

Data Storage & Security

Where Your Data is Stored

  • Authentication: Firebase (Google Cloud Platform)
  • Project Data: PostgreSQL database (secure hosting)
  • Location: Data stored in secure cloud infrastructure

Security Measures

  • 🔒 HTTPS encryption for all data transmission
  • 🔒 Secure authentication via Google Firebase
  • 🔒 Database access controls and user isolation
  • 🔒 Regular security updates and monitoring
  • 🔒 No payment data stored (service is free)

Data Retention

We retain your project data as long as your account is active. You can delete your projects or account at any time by contacting us.

Your Rights

Under Ghana's Data Protection Act, 2012 (Act 843), you have the right to:

  • ✅ Access: Request a copy of your personal data
  • ✅ Correction: Request corrections to inaccurate data
  • ✅ Deletion: Request deletion of your account and data
  • ✅ Export: Download your project data
  • ✅ Opt-out: Unsubscribe from communications

Third-Party Services

We use the following third-party services:

  • Google Firebase: Authentication and user management
  • Google Fonts: Typography
  • Unsplash: Stock images on landing page

These services have their own privacy policies. We recommend reviewing them.

Cookies & Local Storage

We use browser local storage to:

  • Remember your onboarding completion status
  • Store authentication tokens (Firebase)
  • Preserve your preferences and settings

No third-party tracking cookies are used. Our service is free and ad-free.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Data Sharing & Disclosure

We do NOT sell, trade, or rent your personal information to third parties.

We may disclose your information only:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • In connection with a business transfer (merger, acquisition)

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Location: Accra, Ghana

Your Privacy Matters

🇬🇭 We are committed to protecting the privacy of Ghanaians building their dream homes. Your project data is your own, and we will never use it without your permission.

✅ Free Plan Always Available - No ads, no tracking, no selling your data

💎 Premium Plans: Enhanced features with secure Paystack payment processing